Cerner Corporation - Kansas City, MO (Feb 2003 - March 2008) Solution Architect- Enterprise Scheduling Management (ESM)
Analyze, design and deliver customized software solutions for a global healthcare IT provider with over 1,600 clients worldwide
Implement and maintain Cerner’s enterprise wide operations solution (ESM), delivered through Citrix client on AIX or OpenVMS backend using the Oracle database
Coordinate activities for all systems implementation stages: design, build, train, test, troubleshoot and document the specific client’s implementation needs
Re-engineer process workflows to ensure successful conversion from legacy systems and processes
Facilitate end-user design sessions in diverse business, clinical and cultural environments
Train client analysts and end-users in solution workflow and best practices
Travel extensively (80%+) to meet client-facing needs as relates to timeline and budget constraints
Conduct internal training of solution processes and procedures to prepare new Cerner consultants
Domestic Clients Complete IT Solution Lifecycle - New York City
Led successful project through all stages, from requirements definition through post-implementation support, converting 3 hospital facilities encompassing 7 clinics
Operations Integration - Michigan
Conducted major design initiative to standardize technology and workflow for 3 disparate business operations
Facilitated sessions to achieve compromise in meeting individual requirements
IT Project Execution and Problem Solving - New Jersey
Navigated multiple client delays and resolved unexpected workflow issues due to foreign & legacy systems integration to successfully convert 10 clinics
Data Cleansing - New York
Executed database clean-up of duplicate records using SQL and back-end tools
Integration Testing with Rapid Ramp-up - Texas
Successfully managed 3 systems integration tests as well as conversion despite having joined team late in project timeline
Global Clients Teamwork - ATOS Origin, United Kingdom National Health Services (NHS)
Coordinated build and testing activities for over 80 facilities in northwest and southwest England
Mentoring and Leadership - General Authority for Health Services, Abu Dhabi, UAE
Managed new Cerner associates based in UAE, taking cross-cultural exchange into consideration
Facilitated client design sessions for 5 hospital systems, encompassing over 100 different clinics/areas
University of Pittsburgh Computer Consulting Services(Oct 1999 - Aug 2002) Computing Services Consultant
Assist over 200 students per week with general computer problems in University computer labs
Morgan Stanley Financial Services - Pittsburgh, PA(May 2001 - July 2001)
Financial Services Intern
New Customer procurement - Performed Cold Calling and Direct Mailing endeavors
Administrative Duties - Executed basic stock research via internet resources
Chaitime.com - Philadelphia, PA (July 2000 - Aug 2000)
Content Development Intern
Responsible for updating Daily News & Finance Databases
Performed background research for new Finance Channel
North South University - Dhaka, Bangladesh (May 2000 - June 2000)
Teaching Assistant - Business Communications class
Created and Graded weekly quizzes, projects, midterm and final exams
Tutored students in problem areas with regard to class material
American Eagle Outfitters - West Mifflin, PA (June 1999 - Aug. 1999)
Customer Service Representative
Sales - Met or Exceeded quota of approximately $80-$100 per hour in sales
Inventory - Management & Control of incoming merchandise
Contemporary Services Corporation - Pittsburgh, PA (Sept. 1998 - June 1999)
Three Rivers Stadium Event Staff
Patrolled designated levels of Three Rivers Stadium during Pirates, Steelers games
Crowd Control before, during and after events
Professional Certifications
Cerner Certifications
Clinically Driven Revenue Cycle Advanced
Enterprise Scheduling Management
Cerner Generalist
Millenium Foundations
Technical Skills
Project Managment and Workflow - Microsoft Project, Microsoft Visio
Web Development - Macromedia Dreamweaver, Microsoft Frontpage, Adobe Photoshop
Content Management Systems: Mambo Content Development System, Menalto Gallery
Education
University of Pittsburgh, College of Business Administration Bachelor of Science in Business Administration, August 2002
Major: General Management - Concentrations in Management Information Systems and Finance
Elizabeth Forward High School, Elizabeth Pa
College Preparatory Curriculum, June 1998
Interests/Activities
Pittsburgh Urban Magnet Project (PUMP),Greater Pittsburgh Food Bank (2-3 hours/month)
Online Resume